Refund Policy
A legal disclaimer
Return & Refund Policy
Our Return and Refund Policy were last updated [October 16th, 2026]
If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
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30 hour Membership plan Refund request must be submitted within 3 days of purchse(72 hours).
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In case of 30 Hour Plan: 20 % deductions from Balance will be applied for recovering administration charges
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10 Hour Membership plan Refund request must be submitted within 1 of purchse (24 hours) .
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In case of 10 Hour Plan: 20 % deductions from Balance will be applied for recovering administration charges
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3 Hour Membership plan and single hour plan are non-refundable.
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All plans are Non-refundable once started and used partially
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when eligible for refund, please send refund request to info@newageresearch.in
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Gift vouchers or promotional awards are not eligible for refund.
Refund Policy - The Basics
Definitions
For the purposes of this Return and Refund Policy:
● “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to [New Age Research Library and its affiliates]
● “Services” refers to the services offered for sale.
● “Orders” means a request by You to purchase service from Us.
● “Website” refers to [www.newageresearch.in]
● “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
When service use has not started, You are entitled to cancel Your Order within 3 (THREE) days without giving any reason for doing so.
The deadline for cancelling an Order is 3(THREE) days before the date on which plan starts.
In order to exercise Your right of cancellation, you must inform Us of your decision by means of a clear statement.
Refund Policy
You can inform us of your decision by:
● By visiting this page on our website: [www.newageresearch.in]
● By sending us an email: [info@newageresearch.in]
We will reimburse You no later than 7 (SEVEN) days from the day on which We receive the refund request and management finds the request valid and eligible.
We will use the same means of payment as You used for the Order, and You will incur 20 % Processing charge for such reimbursement.
Conditions for Returns
In order for the services to be eligible for a cancellation, please make sure that:
● The services were purchased in the last 3 (THREE) there is still 72 hour window to start your planned service
● The services are never used
● The services cannot be cancelled once use has been commenced, Partial use refund is not allowed:
● The supply of services made to Your specifications are clearly personalized, will not cancelled.
● The supply of services which are, after delivery, according to their nature, inseparably mixed with other items. We reserve the right to refuse returns of any refund request
Cost of damage
You are responsible for the cost and risk of damages occurred to premises and other properties due to Us.
You shall practice in good interest of protecting library properties provided to you for you use.
[New Age Research Library, Office # 237, 2nd Floor, Iscon Emporio- Ahmedabad- 380015.}
Gifts Vouchers and promotional items have NO CASH VALUE; and will not be considered for refund request
If the Service weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
● By visiting this page on our website: [www.newageresearch.in]
● By sending us an email: [info@newageresearch.in]